Effective Date: December 26, 2024
Website: https://icanhelpva.com/
Business Name: iCanHelp Virtual Assistance Services
Business Address: Brgy. Sahud-Ulan, Tanza, Cavite, Philippines
Email: [email protected]
1. Introduction Welcome to iCanHelp Virtual Assistance Services. We value your privacy and are committed to protecting your personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you visit our website or use our services.
2. Data We Collect We may collect the following types of data:
- Personal Information: Name, email address, phone number, business name, and billing details.
- Technical Information: IP address, browser type, device details, and website usage data.
- Communication Data: Any correspondence you have with us via email or contact forms.
- Financial Data: Payment details (processed securely by third-party payment providers).
3. How We Use Your Data We use your data for the following purposes:
- To provide and manage our virtual assistance services.
- To communicate with you regarding inquiries, updates, or service agreements.
- To process payments and billing.
- To improve our website, services, and customer experience.
- To comply with legal obligations.
4. Legal Basis for Processing Data We process your data based on one or more of the following legal grounds:
- Your consent.
- Performance of a contract.
- Compliance with legal obligations.
- Legitimate business interests.
5. Data Sharing We may share your data with:
- Service providers and contractors (e.g., payment processors, IT services).
- Legal authorities, if required by law.
- Third parties involved in business transfers (e.g., mergers or acquisitions).
We ensure that all third parties comply with GDPR standards and only process data according to our instructions.
6. Data Retention We retain your data only as long as necessary for the purposes outlined in this policy or as required by law. Once no longer needed, your data will be securely deleted.
7. Data Security We implement robust security measures to protect your data, including:
- Encryption of sensitive information.
- Regular security audits.
- Access control and data minimization practices.
8. Your Rights Under GDPR You have the following rights:
- Right to access your personal data.
- Right to rectification of inaccurate or incomplete data.
- Right to erasure (‘Right to be Forgotten’).
- Right to restrict processing.
- Right to data portability.
- Right to object to processing.
- Right to withdraw consent at any time.
- Right to lodge a complaint with a supervisory authority.
9. Exercising Your Rights To exercise any of your rights, please contact us at [email protected]. We will respond to your request within 30 days.
10. Cookies Our website uses cookies to enhance your browsing experience. For more information, please refer to our Cookie Policy.
11. Third-Party Links Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies separately.
12. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page, and significant updates will be communicated via email.
13. Contact Us If you have any questions or concerns about this Privacy Policy, please contact us at:
iCanHelp Virtual Assistance Services
Email: [email protected]
Address: Brgy. Sahud-Ulan, Tanza, Cavite, Philippines
By using our website and services, you agree to the terms of this Privacy Policy.
Last updated: December 26, 2024